1. Introduction
Welcome to MotoMaster, a motorcycle enthusiast companion application ("App," "we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App. By accessing and using MotoMaster, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration: When you create an account, we collect your email address, name, phone number, and password.
- Authentication Data: If you use Google Sign-In or Apple Sign-In, we receive authentication tokens and basic profile information (name, email, profile picture).
- Profile Information: Information you voluntarily provide in your profile, such as bio, profile picture, motorcycle preferences, and riding experience.
- Trip Data: Details about your motorcycle trips, including routes, locations, duration, distance, and notes.
- Community Content: Posts, comments, messages, ratings, and other content you share in community features.
- Payment Information: Information related to in-app purchases is processed through RevenueCat and the respective app store (Google Play, Apple App Store).
2.2 Information Collected Automatically
- Location Data: We collect precise geolocation information including GPS coordinates, altitude, and heading when you use trip planning and navigation features. This requires your explicit permission.
- Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
- Usage Data: Information about how you interact with the App, including features accessed, actions taken, time and duration of activities, and crash reports.
- Camera & Photo Library: If you upload photos or videos, we access your camera and photo library with your permission.
- Analytics Data: We may collect analytics data to improve app performance and user experience.
2.3 Information from Third Parties
- Information from authentication providers (Google, Apple)
- Information from map services (Mapbox)
- Information from payment processors (RevenueCat, Google Play, Apple App Store)
- Information from Firebase services for authentication and analytics
3. How We Use Your Information
We use the information we collect for various purposes:
- Account Management: Creating and maintaining your account, authentication, and password management.
- Service Provision: Delivering trip planning, navigation, community features, and in-app purchases.
- Location Services: Providing real-time navigation, route planning, and location-based features using Mapbox.
- Communication: Sending you service updates, promotional materials (with consent), and responding to inquiries.
- Improvement & Development: Analyzing usage patterns to enhance app features, fix bugs, and develop new functionality.
- Safety & Security: Detecting and preventing fraud, abuse, and security issues.
- Legal Compliance: Complying with applicable laws, regulations, and legal requests.
- Analytics: Understanding user behavior to improve the app and user experience.
4. How We Share Your Information
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
| Service | Purpose | Data Shared |
|---|---|---|
| Firebase | Authentication, analytics, database | User ID, authentication data, usage analytics |
| Mapbox | Maps and navigation services | Location data, route information |
| RevenueCat & App Stores | Payment processing | Purchase transaction data |
| Google Sign-In / Apple Sign-In | Authentication | Authentication tokens |
4.2 Community Features
When you use community features (posts, comments, profiles), your information may be visible to other app users based on your privacy settings.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business Transfers
If MotoMaster is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for sensitive data in transit
- Secure authentication mechanisms (password hashing, OAuth tokens)
- Secure storage practices on Firebase
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information
6. Your Rights & Preferences
6.1 Location Permissions
You can control location permissions through your device settings. Disabling location access will limit certain features like trip tracking and navigation.
6.2 Camera & Photo Permissions
You can control camera and photo library access through your device settings.
6.3 Push Notifications
You can disable push notifications at any time through the app settings or device settings.
6.4 Data Access & Deletion
You may have the right to access, modify, or delete your personal data. To exercise these rights, please contact us using the information in Section 11.
6.5 GDPR & CCPA Rights
If you are located in the European Union, United Kingdom, or California, you may have additional rights including:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
7. Children's Privacy
MotoMaster is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.
If you believe we have collected information from a child under 13, please contact us immediately at the address provided in Section 11.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. After account deletion, some data may be retained for legal compliance, fraud prevention, or legitimate business purposes, but will be anonymized or securely deleted.
Specific retention periods:
- Account Data: Retained while account is active, deleted upon account deletion
- Trip Data: Retained as long as you keep the trip, can be deleted individually
- Location Data: Real-time data, not permanently stored unless you save a trip
- Analytics Data: Aggregated data retained for up to 12 months
- Backup Data: May be retained for 30 days after deletion for recovery purposes
9. Third-Party Services & Links
MotoMaster may contain links to third-party websites and services. We are not responsible for the privacy practices of these external services. This Privacy Policy applies only to the MotoMaster app. Please review the privacy policies of any third-party services before providing your information.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country.
By using MotoMaster, you consent to the transfer of your information to countries outside your country of residence for the purposes described in this Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, would like to exercise your rights, or have concerns about our privacy practices, please contact us:
MotoMaster Support Team
Email: privacy@motomaster.app
App Support: support@motomaster.app
Website: www.motomaster.app
Response Time: We will respond to all privacy inquiries within 30 days.
Right to Lodge a Complaint: If you are located in the EU, you have the right to
lodge a complaint with your local data protection authority.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy in the app
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for material changes)
- Requesting your consent if required by applicable law
Your continued use of MotoMaster after changes become effective constitutes your acceptance of the updated Privacy Policy.
13. Additional Information by Region
13.1 For European Union Users (GDPR)
Legal Basis for Processing: We process your personal information based on:
- Your consent (for marketing communications)
- Performance of a contract (to provide the app service)
- Compliance with legal obligations
- Our legitimate interests (security, analytics, service improvement)
13.2 For California Users (CCPA/CPRA)
California residents have the right to know what personal information is collected, use it, delete it, and opt-out of the "sale" or sharing of personal information. We do not sell personal information in the traditional sense, but targeted advertising may constitute "sharing" under CCPA.
13.3 For Users Worldwide
We comply with applicable privacy laws in all jurisdictions where we operate.